Forums Gallery Downloads LOGIN |REGISTER

Free SDK - Account Locked?

If you have problems with the Sandbox editor or other provided tools, let us know here.


 

User avatar Shinanigans
Has seen it all
Has seen it all
 
Posts: 11696
Images: 182
Member since: 09.01.2008, 01:11
Likes: 1023

Free SDK - Account Locked?

Postby Shinanigans » 06.02.2012, 20:38

Hi all,

We apologise for the issue relating to accounts being locked and we will continue to refine and improve the system to prevent these issues from happening.

Good news is we now have a method of unlocking accounts, so if you're receiving an "Account Locked" error, please post here and we'll fix that up for you as soon as possible.

Thanks,
- Crytek Team
User avatar hls
Just getting started
Just getting started
 
Posts: 27
Member since: 18.08.2011, 10:49
Likes: 0

Re: Free SDK - Account Locked?

Postby hls » 07.02.2012, 00:44

My account was locked ,please help me, thanks
User avatar Shinanigans
Has seen it all
Has seen it all
 
Posts: 11696
Images: 182
Member since: 09.01.2008, 01:11
Likes: 1023

Re: Free SDK - Account Locked?

Postby Shinanigans » 07.02.2012, 01:34

Hi hls, please let me know if that solves the issue for you :)
User avatar hls
Just getting started
Just getting started
 
Posts: 27
Member since: 18.08.2011, 10:49
Likes: 0

Re: Free SDK - Account Locked?

Postby hls » 07.02.2012, 12:55

Cry-Adam wrote:Hi hls, please let me know if that solves the issue for you :)

It’s ok now! Thanks Cry-Adam!!
User avatar rschmidt
Just getting started
Just getting started
 
Posts: 4
Member since: 20.09.2011, 19:42
Likes: 0

Re: Free SDK - Account Locked?

Postby rschmidt » 07.02.2012, 14:11

Account locked thx for unlock
User avatar XCrimsonPh0enix
Just getting started
Just getting started
 
Posts: 4
Member since: 17.08.2011, 22:26
Likes: 0

Re: Free SDK - Account Locked?

Postby XCrimsonPh0enix » 08.02.2012, 21:14

Hi,

Same happened to me, only problem for me is that I can't logout of the machine that the CryEngine Editor crashed on. I'm at university and their computers wipe and reset to a pre-built image everyday, So no software to log out of. Now I can't login on my PC.

Any help that you could give would be great, thanks! :)
User avatar Yakuzza
Just getting started
Just getting started
 
Posts: 20
Member since: 18.08.2011, 13:08
Likes: 0

Re: Free SDK - Account Locked?

Postby Yakuzza » 08.02.2012, 21:23

i'm also having Account Locked thing
User avatar elffi
Just getting started
Just getting started
 
Posts: 1
Member since: 08.02.2012, 00:41
Likes: 0

Re: Free SDK - Account Locked?

Postby elffi » 09.02.2012, 00:30

Same Here Account Locked :(

please help


edit: It now works :)
Big Thanks
Last edited by elffi on 09.02.2012, 12:04, edited 1 time in total.
User avatar B10KILLER
Just getting started
Just getting started
 
Posts: 1
Member since: 05.02.2012, 03:42
Likes: 0

Re: Free SDK - Account Locked?

Postby B10KILLER » 09.02.2012, 03:03

account lock after getting error 183. Please unlock.. thx
User avatar ms3dart
Just getting started
Just getting started
 
Posts: 1
Member since: 24.10.2011, 12:42
Likes: 0

Re: Free SDK - Account Locked?

Postby ms3dart » 09.02.2012, 08:58

i too have received an account lock on my log in screen.
thank for you assistance.
User avatar Shinanigans
Has seen it all
Has seen it all
 
Posts: 11696
Images: 182
Member since: 09.01.2008, 01:11
Likes: 1023

Re: Free SDK - Account Locked?

Postby Shinanigans » 09.02.2012, 11:33

All sorted :)

@B10KILLER, you're not currently logged in so i don't think its an account locked issue you're experiencing.
User avatar XCrimsonPh0enix
Just getting started
Just getting started
 
Posts: 4
Member since: 17.08.2011, 22:26
Likes: 0

Re: Free SDK - Account Locked?

Postby XCrimsonPh0enix » 09.02.2012, 13:15

Cry-Adam wrote:All sorted :)


Thanks a bundle Cry_Adam, it's all sorted and working now! :D
User avatar f14tomcatfreak
Just getting started
Just getting started
 
Posts: 16
Member since: 10.01.2012, 16:20
Location: Duisburg
Likes: 0

Re: Free SDK - Account Locked?

Postby f14tomcatfreak » 09.02.2012, 13:54

My account´s locked,too
User avatar kirage
Just getting started
Just getting started
 
Posts: 3
Member since: 15.12.2011, 10:40
Likes: 0

Re: Free SDK - Account Locked?

Postby kirage » 09.02.2012, 15:04

My second account is locked too.. now my previous account works again but i can't open my game anymore..

unlock my account please, need it for my studies.

can someone tell me how to give an other account permission to my levels?

thank you very much
User avatar Shinanigans
Has seen it all
Has seen it all
 
Posts: 11696
Images: 182
Member since: 09.01.2008, 01:11
Likes: 1023

Re: Free SDK - Account Locked?

Postby Shinanigans » 09.02.2012, 15:14

Done and welcome :)

@kirage, have a look at the Projects DB sticky in Site Feedback & Support, there's a tutorial video on how to use project sharing there.


 
Connect and collaborate with CRYENGINE developers in the official Forums.
Visit the Gallery to share what you have created and be inspired by what others are creating with CRYENGINE.
Community