The CRYENGINE Marketplace offers developers a comprehensive library of assets they can use to help them achieve their creative vision for CRYENGINE projects.
For assets available on the CRYENGINE Marketplace, the applicable licensing terms can be found on our Marketplace terms page.
Vendors may specify additional terms for individual assets, which can be found by clicking the Licensing tab on the respective asset page.
For free assets you don't need to go through the full checkout process, so no billing address or payment method is required. Free assets are added to your library immediately, unlike paid assets, which require you to go through the shopping cart.
The asset will be available to download in the CRYENGINE launcher. Go to Library > My Assets on the launcher to download your assets.
You need to go through the shopping cart and checkout process to purchase any assets that aren't free. You'll need to enter a billing address if there isn't one associated with your account.
The asset will be available to download in the CRYENGINE launcher. Go to Library > My Assets on the launcher to download your assets.
If you wish to purchase a paid asset from the marketplace, or to become a marketplace vendor, you will be prompted to add a billing address to your account. Billing address can also be managed from the dashboard at any time, except for the user type field, which can't be edited once it has been submitted.
For more information on user types see our Account support guide.
Currently the only available payment method is by credit card (Visa or MasterCard). Other payment options will be available in future.
Any assets you have purchased will be available to download through the CRYENGINE launcher.
Please get in touch with the vendor for any refund issues. When you and the vendor have agreed to a refund of your purchased asset, Crytek will trigger the payment once the vendor has contacted us. Please see our Marketplace terms for more information regarding the licensing agreement between vendor and buyer.
It's not possible to transfer your purchased assets from one account to another. If there's an issue with your account please send a support request to us via our Contact page.
Please see our Marketplace Vendor guide for more details on becoming a vendor. Check out our Asset submission guide for best practises and restrictions that apply when submitting assets.
I can't access one of my purchased assets.
Firstly, make sure you're logged in to the website or launcher using that account that you made the purchase with. You can find out which account was used to purchase an asset by checking the confirmation email. If the problem persists please get in touch via the Contact page.
An asset I purchased isn't compatible with the latest version of CRYENGINE.
If you have purchased an asset from the Marketplace that is not compatible with the latest version of CRYENGINE, please get in touch with the respective vendor. Vendor contact information can be found from the asset page, or on the purchase confirmation email.
I'm unable to update one of my purchased assets.
Typically this issue arises when assets have not been downloaded and purchased on the account that you are currently logged into. Please make sure that you are logged into the account that the asset was purchased on.
If you have double-checked and your update for the asset still fails, feel free to contact our support team via the Contact page.
The CRYENGINE team welcomes your feedback. We are constantly trying to improve the marketplace and your experience across the entire CRYENGINE platform.
If you have any feedback or suggestions get in touch with us via our Contact page.